The work that pulls me in is the hard kind — ambiguous platforms, teams that need building, problems where no one's written the brief yet.
I've led design at Capital One, Vroom, Macy's, and Walmart. Built teams from four to twenty-two. Shipped products that moved revenue and satisfaction in the same quarter. Built the methodology that kept us from shipping the wrong things in the first place.
Platform Adoption
Grew developer platform adoption from 17% to 83% — through user research, feature launches, and a redesigned go-to-market strategy
Patents & Innovation
16 personal patents filed — part of a practice that generated 350+ patents per year at Capital One Labs
Discovery at Scale
Built a 0→1 discovery methodology adopted by 30+ cross-functional teams across product, design, and engineering
Mobile Rebuild
Rebuilt Macy's mobile app from a web wrapper to the #3 shopping app — App Store rating from 1.2 to 4.8
Sr. Manager, Product Design
Led design strategy and experience vision for an enterprise developer platform serving 18,000+ engineers — unifying fragmented build, release, and monitoring workflows across a 4-person team embedded with product and engineering.
Grew platform adoption from 17% to 83% through user research-driven feature launches and a redesigned go-to-market strategy focused on saving engineer time.
Led design for an AI-powered vulnerability detection system — scanning code and data to score issue likelihood, surface locations, and recommend fixes — giving engineers a clear path to resolution before problems became release blockers.
Built an internal design system aligning Material Design patterns with Capital One's component library — replacing fragmented per-team approaches with a shared, governed foundation across the org.
Director of Product Design
Identified new opportunity areas and led vision for 10+ major product launches previously considered non-viable by partners — increasing order completion and user satisfaction by 20%+.
Rebuilt underperforming product experiences through user research — raising NPS by 18+ points and generating $1M+ in revenue from a single feature launch in its first quarter.
Aligned an 11-person design org with Product and Engineering leadership on priorities, metrics, and delivery focus — establishing a shared operating model across a fast-moving, high-growth environment.
Product Design Manager, Innovation Lab
Co-led the transformation of Capital One Labs from an R&D lab into a product-defining innovation function — evaluating 125+ concepts annually, shipping 8–12 new products per year, and generating 350+ patents per year across the department.
Created and taught a 0→1 discovery methodology adopted by 30+ cross-functional teams — enabling product, design, and engineering to work confidently in ambiguous early-phase spaces and building lasting organizational capability.
Led design for ML-powered personalization features in the Capital One mobile app — using transaction data to drive weekly active sessions from 1 to 7.
Drove a 60% increase in customer satisfaction through data-informed design practices — securing executive buy-in and funding for early-stage initiatives by translating discovery research into clear investment recommendations.
Mobile Design Manager
Rejoined as sole designer and first west coast hire to rebuild Macy's mobile platform from scratch — transforming a web wrapper into native iOS/Android apps that became the 2nd most-used shopping channel.
Drove 200% growth in app downloads, 65% growth in mobile sales, and +$23 average order value — while raising the App Store rating from 1.2 to 4.8 stars and reaching #3 in top shopping apps.
Built Macy's mobile design system from scratch — creating iOS, Android, and iPad component libraries fully integrated with engineering for consistent cross-platform delivery.
Grew the team from 1 to 8 designers and pioneered an innovation team focused on early-phase product exploration — driving concepts from discovery through development.
Art Director
Directed a team of 4 designers, driving a 6% boost in click-through and a $7 increase in average order value for upsell presentations site-wide.
Reduced time-to-market by 17% through structured stakeholder communication, feedback loops, and iterative testing across campaigns.
My love for design started in third grade when I discovered Photoshop — I was hooked immediately. That early curiosity led to a career that's touched everything from UX and design systems to photography, 3D modeling, and illustration.
Outside of work, you'll find me riding my motorcycle on winding roads outside the city, playing guitar, or spending time with my dog, Hank. I'm also the person who takes things apart to understand how they work — whether it's troubleshooting the latest tech or diving into something I've never touched before.
At my core, I'm driven by curiosity and the need to make things work — whether that's a design system serving thousands of developers or figuring out why my motorcycle won't start.
